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How binjatoto Handles Your Personal Data

This Privacy Policy explains exactly what data we collect when you open an account, make a deposit via DANA, OVO or GoPay, or contact our support team.

Account data protectedDANA, OVO, GoPay wallet details handled securelyNo data sold to third partiesYou can request your data anytimeSSL-encrypted sessions
binjatoto How binjatoto Handles Your Personal Data
PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

Have a question about your data, want to correct an account detail, or need to request deletion of your personal information? Our support team handles privacy-related requests directly. You can reach us through live chat inside the lobby, via email, or through our account help portal. We aim to acknowledge privacy requests within the working week and respond with a clear outcome.

Live Chat Open the lobby on any device and tap the chat icon. Our support team handles account and privacy questions directly from there, in English.
Email Support Send your data request or privacy concern to our support address shown in your account settings. Include your registered email and the nature of the request.
Account Help Portal Log into your account, go to Account Verification under settings, and submit a data enquiry form. We track each request with a reference number.
DATA HANDLING PRACTICES

How We Protect and Manage Your Information

Every connection to binjatoto is encrypted using SSL, so the data moving between your phone and our servers — including your GoPay or OVO wallet details — is not readable in transit. We do not store your full wallet PIN or payment credentials on our side; those stay within the payment provider's own secure environment. Account sessions time out after inactivity, and we send an OTP to your registered number whenever a new device attempts to log in.

Cookie Use

We use session cookies to keep you logged in and preference cookies to remember your lobby settings. You can clear these from your browser or mobile app at any time.

Data Retention

We keep account records for as long as your account is active and for a period after closure as required by our operational obligations. You can ask us what we hold.

Account Security

OTP verification on new device logins, session timeouts, and SSL encryption work together to reduce unauthorised access to your account and wallet information.

Your Rights

You can ask to access, correct or delete your personal data by contacting support. We will confirm your identity before actioning any change to protect your account.

Common Questions About Your Data on binjatoto

These are the questions we hear most from Indonesia players about how their data is handled on this platform. If your question is not covered here, contact us through live chat or the Account Verification portal in your settings.

We collect your name, email, phone number and the e-wallet identifier you register with — such as your DANA, OVO or GoPay number — along with your device and session data.

We share wallet data only with the payment processor needed to complete your transaction. That data is used solely for the transfer and is not passed to marketers or unrelated third parties.

Log into your account, go to Account Verification in settings, and submit a data access request. We will confirm your identity and respond with the details we hold on your account.

Yes. Submit a deletion request through live chat or email support. We will process it and inform you of any data we are required to retain for operational reasons before completing the deletion.

We use session and preference cookies. You can clear or block them from your mobile browser or app settings. Blocking session cookies may affect how your login and lobby preferences are saved.

We retain records for a period after account closure to meet our operational obligations. You can ask our support team specifically what data remains and for how long it is kept.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.